Terms of Use

Bek va Lola · Version dated 2 October 2026

1. General Provisions

Version dated 2 October 2026. Permanent address: landing.bekvalola.uz/en/terms.

1.1. These Terms of Use (the “Terms”) govern the use of the Bek va Lola mobile application (the “App”) and the website landing.bekvalola.uz. The rights holder and operator of the App is UNITED SOFT LLC (United Soft), 2A Makhtumkuli Street, Tashkent, Republic of Uzbekistan (“we”).

1.2. By installing or using the App, you confirm that you have read and accepted the Terms and the Privacy Policy at landing.bekvalola.uz/en/privacy. If you do not agree with them, do not use the App.

1.3. The App is made for children and families. The Terms are accepted by a parent or other legal guardian of the child (the “Parent”). The child uses the App with the Parent’s permission and under the Parent’s supervision.

1.4. Real-money payments and account sign-in are intended for an adult and are protected by a parental gate (a verification task for adults). The Parent is responsible for the child’s actions in the App, including purchases made from the Parent’s device.

1.5. The App can be used without an account. If they wish, the Parent can sign in with Google or Apple to keep progress and purchases across devices. The Parent is responsible for keeping access to their Google or Apple account secure.

2. The App and License

2.1. The App includes educational mini-games, the home of the characters Bek and Lola, a library of cartoons, and in-game items.

2.2. We grant you a personal, non-exclusive, non-transferable, and revocable license to use the App for non-commercial purposes. The license applies on devices that you own or control and is subject to the rules of the app store from which you installed the App.

2.3. The main part of the App is free. Some cartoons and features are available with a Premium subscription or for a separate fee. Some cartoons are unlocked for free for a limited time; we change their selection at our discretion.

2.4. Mini-games work without an internet connection. Cartoons, purchases, and saving progress to an account require a connection. You pay for internet data at your carrier’s rates.

2.5. The App may pause the game and suggest that the child take a break.

2.6. We keep developing the App and may add, change, and remove games, cartoons, and features, as well as release updates. Some features may require the latest version of the App.

3. Purchases and Payment

3.1. You can purchase the following in the App:

3.2. The available payment methods depend on the device, country, and App version and are shown on the purchase screen. They are the App Store, Google Play and, in Uzbekistan, also Payme and Click. When you pay via Payme or Click, the payment page opens in a browser. Bank card details are entered on the payment system’s side; we do not receive or store them.

3.3. Subscription in the App Store and Google Play. Payment is charged to your store account when you confirm the purchase. The subscription renews automatically for the same period at the current price unless you cancel it at least 24 hours before the end of the current period. You can manage and cancel the subscription in your store account settings. Deleting the App does not cancel the subscription. After cancellation, Premium remains active until the end of the paid period.

3.4. Premium via Payme or Click. You pay for access for a fixed period. There is no auto-renewal and there are no repeat charges. When the period ends, Premium is turned off until you pay for it again.

3.5. Purchases made via Payme and Click are linked to your account in the App. If you have not signed in with Google or Apple, the purchase is linked to the current installation of the App and may be lost if you delete the App or change devices. We recommend signing in to an account before paying.

3.6. DOPPI. DOPPI is the App’s internal unit. It is credited when you make purchases, in the amount shown on the purchase screen, and is spent on renting and buying cartoons. The price of each cartoon in DOPPI is shown before you confirm.

3.7. Coins, stars, DOPPI, food, clothing, and other in-game items are not money and have no monetary value. They cannot be exchanged for money, refunded for money, or transferred to another user. You receive a limited right to use them within the App. If you are not signed in to an account, progress and items are stored on the device and are lost when the App is deleted.

3.8. Prices. The price is shown before the purchase: in the App Store and Google Play, in the store’s currency; when paying via Payme and Click, in Uzbek soums (UZS). We may change prices for future purchases. The price of an active subscription changes in accordance with the app store’s rules.

3.9. Refunds. For purchases in the App Store and Google Play, refunds are handled by the store under its own rules; please contact the store’s support. For payments via Payme and Click, email support@bekvalola.uz and include your order number; we will reply within 5 business days. Payment for digital content to which access has already been provided is non-refundable, except where a refund is required by law.

3.10. If a payment is canceled or refunded, we may turn off the access it paid for and deduct the items credited for it.

3.11. Restoring purchases. A subscription purchased in the App Store or Google Play is restored automatically when the App is launched under the same store account. Spent coins are not restored.

3.12. Promo codes grant in-game items, can be used once per account or device, and may be limited in time. Promo codes have no monetary value.

4. Advertising

4.1. Ads may be shown in the free version of the App: between mini-game levels and, at the user’s choice, in exchange for an in-game reward.

4.2. The ad networks in the App are configured to show ads suitable for children, without interest-based personalization. We also show our own ads about our games, cartoons, and the Premium subscription.

4.3. Users with an active Premium do not see ads.

4.4. Going from our own ad to an external website or to a Premium purchase is protected by a parental gate. We are not responsible for the goods, services, or websites of third-party advertisers.

5. Rules of Use

5.1. You agree not to do the following:

• copy, modify, or decompile the App, or create other products based on it;
• circumvent payment, parental gates, or other technical restrictions;
• use modified versions of the App, cheats, or automated programs;
• sell or transfer the account or in-game items;
• record, distribute, or publicly show cartoons from the App;
• use the App for commercial purposes without our written consent;
• interfere with the operation of our servers or with other users.

5.2. If you break these rules, we may restrict or terminate your access to the App and the account.

6. Intellectual Property

6.1. The App, the characters Bek and Lola, the cartoons, music, images, texts, logos, and software code belong to us or our licensors and are protected by law.

6.2. The Terms do not transfer to you any rights in these materials other than the license in clause 2.2.

6.3. If you send us feedback or suggestions, we may use them without restriction and without paying any compensation.

7. Liability

7.1. The App is provided “as is.” We try to keep it running without failures, but we do not guarantee uninterrupted or error-free operation or compatibility with all devices.

7.2. The games and cartoons are educational and entertaining in nature. They are not a substitute for the advice of a doctor, teacher, or other professional.

7.3. To the extent permitted by law, we are not liable for indirect damages or lost profits. Our total liability to you is limited to the amount you have paid us over the last 12 months.

7.4. Nothing in the Terms limits consumer rights that by law cannot be limited by contract.

8. Changes and Termination

8.1. We may change the Terms. The new version is published at the permanent address with its effective date. We will notify you of material changes in the App or on the website at least 14 days in advance. By continuing to use the App after that date, you accept the new version.

8.2. You can stop using the App at any time by deleting it. A subscription in the App Store or Google Play must be canceled separately, in your store account settings.

8.3. To delete the account and the data associated with it, email support@bekvalola.uz or use the page landing.bekvalola.uz/en/delete-account. After the account is deleted, the progress, items, and purchases via Payme and Click linked to it cannot be restored.

8.4. If we decide to close the App, we will try to give notice in advance in the App or on the website.

9. Governing Law and Disputes

9.1. The Terms are governed by the law of the Republic of Uzbekistan, unless mandatory consumer protection rules in your country require otherwise.

9.2. First, write to us at support@bekvalola.uz: we will respond to your claim within 10 days. If no agreement is reached, the dispute is heard by a court of the Republic of Uzbekistan at the place where we are located, unless the law gives you the right to go to another court.

10. Terms Relating to App Stores

10.1. The Terms are concluded between you and us, and not with Apple or Google. We are responsible for the App and its content.

10.2. If you installed the App from the App Store: Apple has no obligation to furnish any maintenance and support services with respect to the App and is not responsible for addressing any claims relating to it, including product liability claims, claims that the App fails to conform to any applicable legal requirement, and claims that the App infringes third-party rights. If the App fails to conform to any applicable warranty, you may notify Apple to obtain a refund of the purchase price; Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of the Terms and have the right to enforce them.

10.3. You must also comply with the terms of the app store from which you installed the App.

11. Contact

UNITED SOFT LLC (United Soft)

Address: 2A Makhtumkuli Street, Tashkent, Republic of Uzbekistan

Email: support@bekvalola.uz

Website: landing.bekvalola.uz